I received this voucher in the mail about a very nice vacation to Orlando and Ft. Lauderdale Florida from Ramada Plaza Resorts. I took the offer and three days later decided to go onto the internet to see how far our room would be from some of the sites we wanted to see, when this "Rip OFF" page of numerous complaints against Ramada Plaza Resorts came to my attention.
I didn't like what I saw, so I called and tried to cancel my vacation package with Ramada. They told me that I couldn't get my money back. I told them I would call my credit card and have them dispute the account and their response was they didn't care, they already had my money.
The guy sat there on the phone and argued with me and then my husband. I was told before that if I wanted to cancel, I would be getting a full refund, but now they are saying that it is only transferable.
Basically, all I can do is try and sell this awful package to someone else to get my money back. I wouldn't put my worst enemy through the problems I have been put through trying to get my money back.
I am a house wife with a husband and child that was really looking forward to seeing sites in Florida, but won't get to if our money doesn't get refunded. I am normally very careful, but being a well known company that Ramada is, I knew they exsisted and really thought we could trust them.
I was told to act fast on this package, or I wouldn't be able to get it. I know now the best thing to do when someone says you have to act right then, is to decline from their offer. They don't want you to have time to check them out.
You can't trust anyone anymore.
Jennifer
Paris, Texas
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