This past spring I went to Cancun and was given a tour of The Royal Sunset. To make a long story short, I was pressured into purchasing a timeshare with a lot of verbal promises that were not incorporated into the written contract.
I was shown a property that I was promised WOULD be rented out at $1700 per week and it would be paying for itself within 5 years. The salesman said it was a "win win", 'no lose investment', etc. When I said it was out of the question, they showed me a property of lesser value with the same promises of rental income to offset the purchase price.
They kept persisting with their sales ploy, giving me free drinks and offering me better deals, in spite of the fact that I insisted that I was not interested or financially able to purchase a membership. They pressured me relentlessly assuring me that this was a profitable investment.
After being placed under duress, (6 hours and several alcohol filled drinks later) I finally agreed to sign a contract, however, they insisted that I must waive my right to rescind, which in of itself is illegal in any contract. None of the extra perks were delivered. (Free trips, weeks, etc.)
Upon returning home and doing internet research, I have found out that these timeshares are not able to be sold at any price nor rented - both of which were promised to me at the time of purchase. I quickly called to cancel my contract well within the 14 day grace period.
After the runaround of constant disconnections and being placed on hold, I personally spoke to Alberto Benray who said he would call me back, but never did. When I called back I was met with the same disconnections and and misunderstandings.
I finally spoke to someone named Alicia and was told that I couldn't cancel my contract for any reason. They promised me that they would make arrangments to downsize my timeshare or be flexible in order to accommodate my financial situation. They promised to send me additional information to review and they never sent it.
They are now threatening collections against me. I have gotten no where with them except threats and ignorant behaviour.
The original contract was only for $16,000, This company needs to be stopped in their tracks so that other people aren't scammed in the same manner out of money for which they work very hard.in the meantime, they have $6,000 of my money and I have absolutely NOTHING except headaches and threats. I am working to resolve this... Get my contract cancelled and my deposit returned.
WATCH OUT FOR THIS COMPANY THEY ARE THEIVES!!!
Jennifer
London, Ontario
Canada
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