Complaint / Review
Wyndam Resorts (fairfield Resorts)
Sells membership to you, you pay maintence fees, and then they lease to vacation internet services the rooms, so that when you call for reservations, they have none

We are members of Fairfield and have been since 2002. This is one of the worst decisions that we have ever made. We have friends, two couples, who are members and have voiced the same regrets.

I have called Fairfield Resorts many times 4 months to 2 weeks before I wanted a reservation and was told that there were none available. I have gone to Hotels.com on the internet on all occasions and found rooms at the Fairfield Resort in the location that I wanted and for the dates I wanted. When I have complained I have been told that these rooms are listed by members. I do not believe that all of these have been listed by members as I have been told so many untruths by Fairfield representatives.

I would like to know if this is a problem to any other Fairfield members. I would also like to know is this has been looked into legally. I think that it should be.