Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travel Agents Go Direct, FloridaWay, Prism - Floridaway Dream Escape $149 rip-off unauthorized account payment applied 14 July. #180640

Complaint / Review
Travel Agents Go Direct, FloridaWay, Prism
Floridaway Dream Escape $149 rip-off unauthorized account payment applied 14 July

Fraud actually started on 23 June when "Travel Agents Go Direct" contacted me via my cell phone while on vacation. They wanted to sell me some travel packages. They wanted to applied pre-authorized payment to my account. I said no. They said they would mail me details on their travel package plans. They mentioned something about some Floridaway travel package for $149 to be used in Florida. I told them I wasn't interested in taking any vacation in Florida.

I didn't return from being out-of-town until July 15th. Received mail from both Travel Agents Direct and Floridaway while away from home. Travel Agents Go Direct had some cancellation date of July 21. Floridaway had cancellation date of 14 July. Was unable to make contact with both until 17 July. Was able to cancel Travel Agents Go Direct both not Floridaway before expiration dates. Floridaway had applied $149 to my account on 14 July, one day before I returned home to cancel.

During my contact with Floridaway on 17 July (after unauthorized $149 payment to my acount on 14 July) I cancelled under confirmation number L07FDE1M7. The Floridaway Customer Representative said he would send me $200 in gas vouchers to compensate for the $149 payment to Floridaway (that couldn't be reimbursed). It's now been a month and haven't received any gas vouchers for $200.

On 28 July, another Florida Travel Agency "Prism" attempted to access my account with another unauthorized pre-payment for $49. The only way Prism could have done this was via Floridaway or Travel Agents Go Direct gave Prism my account information. This is all illegal and unauthorized.

I've recently closed out my old account to prevent more fraud of unauthorized pre-payments from any Florida Travel Agency. I plan to pursue how to get my $149 back and take appropriate action. I have required evidence (documentations) on both Floridaway and Prism attempts to access my account with unauthorized pre-payments.


Offender: Travel Agents Go Direct, FloridaWay, Prism

Country: USA   State: Florida   City: Largo
Address: 2655 Ulmerton Rd. , Unit 407
Phone: 8665224990

Category: Traveling & Tourism

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