18 yr. Old high school senior reserved a hotel room on Travelocity.com for Prom Night. Arrived at Hotel and was rudely informed by desk clerk that he would not be allowed to check in as he was not 21 yrs. Old. Desk clerk threw my son's driver license back at him and told him he had to leave.
The Hotel has returned the money to Travelocity and refuses to discuss issue further. Multiple calls over 6 six weeks to Travelocity have not gotten any where. I have been told every time that a refund would be issued back to my son within 7 to 14 business days and here we are six weeks later and still no refund.
I think it is pretty crappy that Travelocity feels the need to ripoff my Son for $86.00. This boy worked part time to earn this money and only wanted a place to sleep off the Prom.
Shame on Travelocity.
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