Booked a trip through Travelocity for two nights stay at an AmericInn in Dickinson ND. Received my email confirmation. Everything was correct in email and it even says no need to call to confirm this reservation. Got there and my rooms were cancelled because I was a no show. They had me arriving ...
Never use Travelocity, we recently booked a flight and hotel for a weekend in NYC. To make a long story short, our flight was cancelled by United (weather). We bought trip insurance and after hours on the phone, emails and faxes, we still haven't got a refund nearly a month later. As if that wasn't ...
I booked a trip to Huntsville, Alabama a few months ago. I entered a promotion for a rental car for one free weekend day. It was honored when I checked out but not when I paid. I emailed Travelocity regarding this issue and they took over a month to get back and all they said was they could not ...
Found a cheaper flight, invoked the guarantee. Was sent an email telling me to call customer service. Agent had no idea of my issue, was on the phone for 20 minutes, said he would give me to a supervisor, then hung up. Called again, new agent had no record of my previous call. 15 minutes later she ...
As I was booking my 4th trip to Las Vegas, Travelocity changed the price of my package! A little red box appeared above my price stating, "The Price of this Package has Increased Due to availability changes, the price of this package has increased by $115.71 from $771.80 to $887.51. All totals ...
Great pina coladas, mojitos, world class food and service. Our waiter was on top of everything. He suggested and showed us pict's of the specials. We both had different ones. Best food ever. Felt bad for the people who only came for a drink, they missed great food and service. This is a must do for ...