Usacomplaints.com » Miscellaneous » Complaint / Review: Travelocity - Overcharged-then dbl charge on credit card—won t rectify the problem—cutomer services is a joke—spent over 27 min on hold to no avail. #438505

Complaint / Review
Travelocity
Overcharged-then dbl charge on credit card—won't rectify the problem—cutomer services is a joke—spent over 27 min on hold to no avail

Please join me in boycotting TRAVELOCITY&

We booked our weekend trip away through Travelocity — when we rec'd our credit card statement we were charged by both Travelocity & the hotel we stayed at&

And the funny thing is&Travelocity's room rate was higher!

We have been trying to get a refund form either Travelocity or the hotel— the hotel tells that they can't refund our money because Travelocity hasn't paid them&

A vicious circle to say the least&

Upon calling Travelocity&they offered me a $25 discount on my next booking&ugghhh&do they honestly think I would book through them again!

Meanwhile we wait&


Offender: Travelocity

Country: USA   State: Nationwide
Phone: 8888728356

Category: Miscellaneous

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