Usacomplaints.com » Traveling & Tourism » Complaint / Review: Expedia.com hotels - Hours on Hold and No Help When Booking Goes Wrong. #1102863

Complaint / Review
Expedia.com hotels
Hours on Hold and No Help When Booking Goes Wrong

Anyone using Expedia at this point is taking a serious risk. I won't even go into the litany of problems with their "customer service", except that it will entail hours on hold being transferred from one call center representative to the next until you are told that there is nothing they can do. Their computer system and customer service is so convoluted and outsourced that it is nowhere near capable of the tasks. You will be left high and dry.



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