We took a Montreal-NY trip with Greyhound.
We faced a technical problem with the bus: we had to wait four hours to get another bus.
The driver was totally useless, more than no information we got no communication at all, he closed the door of the bus while all the passengers where inside and just left outside to get a call for more than 15min, he tried to call his supervisor: no answers, he didn't solve the problem: the Montreal bus station did it!
The trip to come back: at 10:40pm managers told us that we might be waiting for an undefined time because they got no drivers!!! What's that? A bus company with no available driver? Finally the first bus began the trip just a bit late, but I don't know what happened with the other buses.
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