I traveled over the Christmas holiday. My first encounter (in Omaha) on my return trip, I asked a worker a question about the bus destination. The male worker raised his voice at me and stated I just told you where the bus was going (which by the way was the wrong information). Rude behavior is not acceptable! My next encounter happened in Dallas, we never heard the bus announce, the person announcing was a Hispanic female who's English was very unclear. I was listening attentively and wasn't the only one who missed the bus. Maybe the digital screen should display departures as well. Now I'm not arriving on time.
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