Usacomplaints.com » Telecommunications » Complaint / Review: Boost Mobile - Worst service eve. #914897

Complaint / Review
Boost Mobile
Worst service eve

I registered to get a Raise Mobile consideration by strolling right into a Raise Cellular shop and spending money on 8 weeks. I'd utilized Boost Mobile before, although not for around annually. They man who put up my phone required about 50% one hour to complete, and that I kind of alleged he was doing another thing besides establishing my telephone. Nevertheless, I simply waited patiently till he was completed. Works out, he did not put up online sites on my telephone OR voice-mail. Used to donot learn about the very first (no internet) till I had been absent in a meeting and had a need to access the internet. Since I have did not possess the shop quantity with me, or any info on calling a real Increase support consultant, I'd to hold back till I returned in the meeting to repair the issue —method annoying. Used to donot learn about the 2nd problem until only a little over per month into my support. I'd believed that everybody was simply selecting to not abandon a note on my voicemail, since I have had plenty of missed calls by not voicemail. The other evening I chose to examine my voicemail anyway and unearthed that used to donot have voicemail. I really couldnot achieve the shop that "put up" my telephone, and so I looked for Boost Mobile customer support online. It was the toughest possible customer support encounter I've ever endured. The child (should have been a teenager or 20-year old) who got my phone did not apologize for that proven fact that I went over per month with out voicemail. Alternatively, he attempted to claim that I ought to be good to him (in a disturbingly sexy kind of method) since he was the main one who had been perhaps likely to assist me. Later within the discussion he actually attempted at fault me for that proven fact that the Increase worker who put up my phone didn't put up all the functions on my telephone. He recommended that perhaps I'd been speaking with him and distracting him, and thus it had been my problem. He then recommended that perhaps I'd been furious with him or irritated with him, and thus it had been my problem. He ultimately put up my voicemail after what appeared as an unbearable quantity of coping with him, after which he declined to provide me his title, requiring rather that I provide him private information about myself. It was probably the most unprofessional support consultant / organization I've actually patronized and that I still think it is difficult to genuinely believe that a business can in fact run with such totally inexperienced workers with workers who be seemingly on tricky power excursions, managing callers as though they're potential dating companions in the place of SPENDING CLIENTS! I'll never, ever, ever, ever, ever use Increase again.


Offender: Boost Mobile

Country: USA

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google