Boost Mobile
Found 189 reviews / complaints

Boost Mobile
Billed double, charging exorbitantly for excessive data use

Mobile Phones Ronda Kreusch 0

Hello, I hope your day is going well. I have been a customer with Boost for around five and a half years, and for the last couple of years, they have been double charging me. I actually paid $130 for one month at one point last year. I have contacted customer service, as hard as it is to do because ...

Boost Mobile
Screwed up my service, won't fix it, won't release my 64 gig iphone I just bought either, good customer, 5 years

Telecommunications auston 0

Boost mobile screwed up my service 7 days ago, I try and try to fix it with Apple, they eventually say I need to call Boost, Boost says it's just an outage, I check online, No outages reported, I call the Boost store where I live, she says no outages, I try to use my phone, won't work. I start ...

Boost Mobile
Consumer Report

Miscellaneous Frances248 0

I have seen other reports of them not returning money when you cancel your service but they also will not refund money on your account when you are an existing customer. I called several times and the first problem is getting through to a live person. You have to select the option of other services ...

Boost Mobile
Consumer Report

Miscellaneous Sandra1386 0

I bought a Samsung SII 4G. I was told that I had service in my area. I received my phone. Activated it and no service in my area. I could only use the phone while away from home and in very few areas. I continued to call Boost mobile from the first week. Each time I was told service was in this ...

Boost Mobile
Consumer Report

Miscellaneous Pat942 0

Boost website states 30 day return policy. Boost mobile denies any connection with any individual store stating that the selling store may dictate their own return policy. Neither the store doing business as Boost mobile or Boost mobile itself will refund your money, you will likely spend several ...

Boost Mobile
They won't honor their price plan

Mobile Phones honestconsume3 0

We have had nextel since the mid-90's, switched to sprint then to boost in approx. 2005. We had 3 phone numbers on the account.in April boost was repairing their lines and nobody around me with boost service could call out or get a call in, including 9-1-1. We were robbed in a home invasion (police ...

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