Usacomplaints.com » Electronics and household app. » Complaint / Review: Alltel - Poor support!. #273784

Complaint / Review
Alltel
Poor support!

Sadly, in regards to a year 5 before I persuaded my loved ones to change to Alltel... Greatest mistake of my entire life! The support is outdated. It surely fails to any level. I do not get calls, and sometimes even obtain the indication of the missed phone, and seldom get the voicemail delivered to me after buddies believe I am ignoring them. While folks call my phone they possibly get voicemail or bands, but on my end-of the telephone, I get simply no notice of the call or missed call.

So once in a blue-moon when my calls do function, they fall, 95% of times. It is like too poor At&t does not follow-me about since these advertisements using the uncomfortable occasions once the telephone falls would be the tale of my entire life. Our telephone promts me by exhibiting "Sign passed. Contact lost." and there goes my discussion.

Overall, I can not depend on my telephone. Our company believes less of me since I-donot obtain her calls, my grandmother feels I-donot wish to keep in touch with her, and my family and friends believe I am overlooking them or angry at them. It is wet my cultural life.

Before striking my telephone right into a thousand small items, I believed Alltel might be ready to assist me out, therefore visited the shop. They explained the program was not updated after which pressed several switches and directed me down. No change whatsoever. I delivered, plus they did the same, not hearing after I told them-they previously made it happen. After about 8 appointments, and half my period spent resting within the Alltel shop, they ultimately chose to deliver me a restored telephone, stating my phone should have been faulty. (the remainder of my loved ones is getting the same issues, are our telephones faulty, or may be the support, hm?) and so I have the phone-in the email a couple of weeks later, it had been said to be three to five times, and found no enhancement. Therefore today I am on my next telephone plus they arenot actually restored, they're half damaged, and my support still hurts. Sweeettt. Our mother desired to get a different one also once they stated that it had been simply the telephones which were faulty, however they informed her her guarantee was up. That will be strange, since we purchased our telephones on a single day and triggered them on a single evening... Why is one guarantee longer compared to different? I would imagine just Alltel might understand, nevertheless when i requested the client support broker, he got furious we requested him since 'he does not know and it't not his obligation.'

I am counting along the times till nov when my 2-year agreement works out. Alltel may be the worst mobile phone company ever!!!


Offender: Alltel

Country: USA   State: Florida   City: Cape Coral
Site:

Category: Electronics and household app.

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