Usacomplaints.com » Telecommunications » Complaint / Review: Magic Jack Plus - Poor service. #825967

Complaint / Review
Magic Jack Plus
Poor service

I've been attempting to connect for around three hours. That easy two-step procedure is just a rest. I have been outoftown because of a disease subsequently demise in my own family. Thus my test has ended. But I still didn't anticipate issues. I ought to have quit after I couldn't discover any accessible customer care by phone. They state, not at the moment. Then following a two-hour try to get connected which necessary changing all firewall configurations, I had been not able to utilize my local range as stated. EASILY have been capable, there's a transport charge of 19.95 instantly, then one more 9.95 annually. They do not promote that.! Therefore lay #2, there undoubtedly are additional costs.

And So I was informed I'd to choose several. I really could select my very own region code and prefix... inCORRECT. Lie # 3. Our area code was accessible but no prefixes from our region, not really a solitary one which anybody who named me would not need to contact long-distance. And so I attempted anyhow to get a momentary quantity but got an adverse reaction after I attempted to request easily might alter later. Simply because they stated, the prefix wasn't accessible "right now"... Lie # 4. As numerous occasions have previously come and eliminated. Moments, times, decades, they mightnot say. I requested please to get a telephone number... No, unavailable right now. And so I told them I'd to obtain off the telephone by midday. (I'd an errand to operate, was thirsty, was starving, etc.). I quit after requiring somebody CONTACT ME.

Along the way also, I had been requested for that protection rule on charge card, It'd been on my partners. And so I attempted to alter it to quarry also it was not permitted until 60-days aftr enrollment. Therefore there is no method to spend easily desired to maintain my quantity, excessively challenging time setting it up to actually focus on my pc. ANd my three telephones couldn't be properly used, needed to maintain the pc onto utilize it. The energy alone annoyed me. Calling can be an onscreen dialpad. And when the energy is down, YOU KNOW WHAT? Sh out fortune. No support. No 911. Nothing. Please be cautious. Don't think the hype or recommendations. First and foremost there's NO CUSTOMER SUPPORT except online. Master enable an individual who types hunt-and-peck model. Exactly what a waster of cash and period it has been.


Offender: Magic Jack Plus

Country: USA   State: California   City: Rosamond

Category: Telecommunications

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