Usacomplaints.com » Telecommunications » Complaint / Review: Straight Talk - Phone service. #542498

Complaint / Review
Straight Talk
Phone service

I buy a telephone and phone-card from Walmart for my 13-yr old boy for Holiday. It was to become his first telephone and believed it'd be considered a great thought to begin him on a prepaid program. Nevertheless its been chaos since Christmas day. To begin with I had been ready to obtain it triggered nevertheless the program offered me AN EXTENDED DISTANCE telephone number for his telephone (the telephone number provided was for that next region over that will be long-distance from my telephones and everybody we all know.)

I called customer support, invested 2 hours about the telephone with that has to become among the rudest people I've actually fulfilled, she explained the region code for that telephone was my region code (like I actually donot understand where I reside) which easily needed it transformed I really could proceed purchase another card... A couple of minutes later she mentioned that there have been no telephone numbers quit for my region code. Wow. I requested to keep in touch with her superviser and he or she stated he was active. I finished the telephone phone saying I'd call-back and talk to another person.

I called a second period, spoken to some good man who stated that he'd place a purchase in as well as for me to obtain back within 48 hours.

I did that and got another bozo such as the first woman showing me nearly the same she did. I turned and requested to keep in touch with a superviser who had been amazingly "hectic" at that time and not able to arrived at her telephone. After more marketing I had been ready to gain access to a corporate quantity.

Named corporate telephone number and spoke to some lady that has been focusing on receiving me an area telephone number for my boy. She associates me atleast twice each day concerning the issue. We've attempted many times to re - trigger the telephone however the previous quantity still turns up. This has been happening 7 days and today my boy however has not utilized his telephone... Really frustrating. And really undesirable. I actually do need to state the woman at corporate is extremely useful and good... Nevertheless just how long may this continue.

Easily might of observed the grievances before buying... My choice might of been unique.


Offender: Straight Talk

Country: USA   State: New York   City: Buffalo

Category: Telecommunications

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