We've the household strategy with Verizon Wireless. We purchased two telephones in June 08. One telephone we paid top dollar. Subsequently without my understanding, Verizon acknowledged our consideration $50 and stated you receive $50 acknowledged for your requirements for this telephone and increase your agreement for just one more year. Used to donot accept this. Then my child has already established difficulties delivering and getting texts with this specific telephone, it is a Motorola, every because she's experienced it. They said 'Oh, the program requires updated'. The telephone was just 3 months old, why-didn't they set updated application inside it to start with? Therefore the IT man stated we have completed this as well as your telephone is all set. You know what, we are still having issues. Then today, I discover from another customer support representative at Verizon, they truly did not revise the program since it needs to be studied directly into a shop area to possess that completed. She accepted the IT person lied. On our other kids cell phone, the 2nd phone, it is a blade and it was bought in July additionally. The display is empty and can't she if she's a text, voicemail or who's calling. These to are just 3 months old so we ought tonot be having application dilemmas or every other issues. Neither of those telephones have now been decreased or actually gotten damp. It's produce issues is what Verizon explained. Therefore because Verizon is promoting these to why do they not need to become held responsible and create advantageous to the crap telephones the customer's are getting. And of course spending great cash for? Alternatively they blame the produce but that does not support us any whom is keeping the crap telephones Verizon is promoting to people. Simply a concept: might Verizon be achieving this to ensure that clients may update subsequently need to signal a agreement??? I've been coping with these problems and looking to get these phones changed but Verizon really wants to substitute them with refurbished telephones. I wonder where & why they've a lot of restored telephones? I taken care of a brand new telephone not really a used telephone that clearly did not work both otherwise it'dnot be restored.
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