Oct 2 – 4:50 PM EST – www.verizonwireless.com (named customer care)
I purchased my mobile phone through Verizon Wireless two years back and went online today to make use of "New Every Two" and update to some new Verizon Wireless mobile phone. While this method didn't seem for me personally, I contact Verizon Wireless Customer Support and was informed that my telephone number wasn't the main telephone number which even when I transformed the main quantity nowadays, I'd need to delay 20 weeks before I will update my telephone utilizing “New Every Two”.in Goal of the year I transformed the consideration name from my spouse's name to my name. I had been guaranteed that there could be no extra costs or influences of the change. I had been not informed that my telephone wouldn't qualify for "New Every Two". I improved the telephones for my spouse and child just before this change. Used to do not pick the main quantity after I transformed the the name about the account and thought that because the account could be transformed to my title, that my telephone number will be the new main telephone number about the consideration. I've a radio card for my Computer that's additionally 2 yrs old and that I decided to retire in December. Easily have been informed that my creating a basic name-change about the consideration, I'd encounter this sort of monetary danger, I'd not have created these improvements. Nowadays I questioned what it'd charge to shut my consideration (all telephone models) it'd charge me $580. The reason being my two-year contract was set-to zero after I alter the main name about the consideration from my wife’s name to my name. This really is dishonest, misleading and deceptive portrayal and really should not go unpunished. Although I will manage to consume these expenses, many people nowadays, can't. I request reasonable consumer-protection in the methods of Verizon Wireless. Are you able to support me?
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