Usacomplaints.com » Telecommunications » Complaint / Review: Verizon - Not Refunded Prepaid Month After Porting Number, Extra Charges. #680577

Complaint / Review
Verizon
Not Refunded Prepaid Month After Porting Number, Extra Charges

Ported number according to user agreement. Was then told that I would not be refunded my month in advance payment and additionally would be charge more for no known reason. Company had no access to past billings because account was conveniently closed upon port of number. All said and done company offered no documents to support billings or extra charges. Total loss to me was 120$U.S.



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