Usacomplaints.com » Telecommunications » Complaint / Review: WindStream - Customer service. #561608

Complaint / Review
WindStream
Customer service

Windstream is definitely an bad organization! I first changed to Windstream after I moved. I named all of the businesses around to discover the very best offers on wire, web and telephone and Windstream had a great pack offer, $70 per month for your first-year, $89 per month next. It'd contain Meal community and wireless web. Well, obviously it had been too-good to become accurate. Our first statement was over $350.00. All of the put up expenses along with a couple of garbage put into the statement that I never decided to! For a whole month I named windstream to repair the statement. They'd crazy costs that I never decided to sign up for and after numerous calls they required the costs down, but that nevertheless did not equal the total amount that I initially noticed in the organization after I first registered. So here I'm with my next statement, and what are you aware. I've a $136.00 bill, not even close to the $70 per month support that I registered for. For customer support they've not been useful one bit

Just how can a business be permitted to inform clients one-price, however totally change it out was they've you secured. After I questioned them why the total amount differs as to the I initially registered for I acquired two solutions. 1. I am unsure who informed you as you are able to get support for that quantity... It is also minimal, we'd never accept that and 2. Well, the statement is just somewhat greater than what you registered for, what exactlyis the big deal.

Completely absurd!!!


Offender: WindStream

Country: USA   State: Kentucky   City: Lexington

Category: Telecommunications

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