Usacomplaints.com » Telecommunications » Complaint / Review: Brighthouse Network - Bad service. #553628

Complaint / Review
Brighthouse Network
Bad service

Should you actually want to connect a wire using the Brighthouse Community, you have to consider this organization twice before you're going to demand their support.

There have been several situations because we'd wire T. V and web nearly this past year. We're able to not explain how poor of the Brighthouse support was. Matteroffact, we're happy that people are from it permanently...

First event in September: the home we reside in had a buddy who desired to include another point for that web. Brighthouse planned an installed specialist arrived around for that installation. While he turned up, I required him to not disrupt my energetic web point till I had been completed what I had been performing with my firm's emails. While he was nearly completed with the installment, he switched off the ability that switched off the device and also the wireless modem without having informing me what I required him what he had a need to to. That is truly piss me down for an unskillful work.

Next event in November: for That method of Brighthouse support fees towards the unreliable link and unskillful workers. Our co worker chose to call-in to show off the web point. You know what? Again, a Brighthouse specialist got right down to change both web lines off without having checking just how many traces, or which point must be switched off. Another hand, when it had been down, I'd attempted to contact them, plus they stated the point was okay. Furthermore, they actually explained to prevent by their workplace to get a brand new device (they suspected the device was poor). Anyhow, we again got the web back on after two times just for an unskillful specialist who eliminated a splitter within the yard wire package.

Next event within the early of January: We'd the web and also the wire T. V off and on throughout the day and evening. We'd examined using the neighbors plus they had exactly the same issue also. Consequently, the neighbors included the wire T. V usually got disturbed atleast many times in per month, plus they stated that is typical. Is the fact that truly accurate?

Today, we-don't need to reside in that condition any more. For my remarks, in my opinion Brighthouse must be much-improved within their specialized abilities, as well as their language capability. It may be overcome when they talk nicely in Language also. Well, occasionally bilingual vocabulary does not truly aid the problem whatsoever.

Thanks for studying my article.

Best value,

Tony


Offender: Brighthouse Network

Country: USA   State: Florida   City: Orlando

Category: Telecommunications

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