I've had the service for less than a month and the speed is not as advertised. Called customer service and was told no trouble on their end it has to be the wireless in my modem I received from them. Thinking about canceling and going back to AT&T. ...
I have cable/phone/internet with the brighthouse. The phone service went out and I called the customer service and filed for a repair. Their tech shows up in my home and pulls all the wires out out of my very expensive entertainment system in my house which control everything from door bell to ...
I made a payment over the phone using my debit card and their customer service rep. Took over $94.00 out of my account twice without crediting my account for the second draft. Now they are stalling in refunding my money. I have provided them with all necessary documentation and their own deadlines ...
Brighthouse network sent a technician to my condo to set up my digital phone. He needed to get behind my bed to the wall jack. He pulled on the footboard of my queen size cherry wood sleigh bed and ripped the bed frame apart. I called a CSR with Brighthouse networks from my cell phone while the ...