I'd to displace a declining motorola and so I purchased a brand new LG410G... Desired to move my moments and telephone number... Clearly. However they could not make use of the sim-card in my own previous telephone or even the SIMULATOR within the one... So that they needed to deliver a brand new simcard... Every 3-4 times since September 16 I invest about 4 hours about the telephone with somebody studying a software and never enough english-speaking abilities beyond what's created on that software to comprehend that I had been wondering after I might obtain the SIM card I had been informed might appear 2 -5 times in the sixteenth of Sept.
They sent it September 27th I acquired it September 28th simply to be informed I want Another sim-card, they cannot enroll the main one they delivered... I mentioned No register THAT ONE! Today! Simply to be informed the new telephone has already been operating... Despite the fact that it'd an unpublished sim-card in it and that I couldn't create telephone calls from this!
I spend many more hours about the telephone begging to get a boss to form it out and being informed there'snot one and being hung-up on or placed on store
Remembering and Being moved in one individual to another, lastly one man gets the Simulator listed another gets my previous telephone number moved another attempts to do exactly the same and moves the amount Again a third attempts to move a number of my 1500 (after I must have had approximately 1535 - 1537) after I noticed that moments where lacking which there have been many times lacking from my support... He explained " no that;s right that's whatever you get if you don't have an airtime card..." I mentioned no you will find 35-minute and 6 times lacking from my telephone I needed them back I Would invested the entire day about the telephone I was late picking up the children due to their dallying do it.
He repeated No, that's whatever you get if you don't wish to put in a card today. I mentioned no and submitted using the BBB, FTC and also the Florida Attorney General. Since I Would been months and I formally had enough of Tracfone and need every cent I put in this telephone back, it had been poor enough that my dual minutes for a lifetime never really got me-any dual units
October 13th I eventually got a contact in the BBB problem contact who e-mail me at 6:45PM EST (after business hours) requesting me to contact her before she moves house for that trip to 5PMEST to solve the problem... I'm formally good all she may do is provide me cash back now. Therefore per week later after I eventually obtain a your hands on her, I tell her I'd like a reimbursement... So... She places airtime along with a year support about the telephone! I informed her used to do not need it she claims "consider it consider it". But I'd gotten a TMobile Cell months earlier why might I believe of a business that tortures me and numerous other clients for fun?
Per week later I obtain a your hands on her again and inform her I still have not utilized the marvelous telephone provide me my money-back for that telephone and also the moments as defined within the BBB criticism and e-mails, she claims good no problem after all of the clutter you had togo through it is not a problem... Then she directs an envelope to come back the telephone and informs me to incorporate the bill for that telephone. I put everything in.
I e-mail her and inform her that I might not need each and every bill for that moments however the moments are shown within the telephone... (start it-you might find them) then abruptly she does not understand what the reimbursement is for after which she demands that her chef may allow her reimbursement just for the phone. And so I contact and have on her boss (who no body at Tracfone appears to understand what her chefis title really is since everybody affirms and means it 9 various ways) who informs me that she understands nothing of the entire clutter, requires me that I taken care of the telephone and each airtime card. I inform this Chef individual her and today this type of person underneath the misapprehension that I mentioned to some reimbursement of $41.06
That will be GARBAGE! That they keep insisting is extremely large reimbursement since including revenue tax. And it is nearly 10% of what I really settled or currently decided to in Oct! I'm no further designed to speak with the liaison. Simply her employer whodoes not reply the telephone or react to emails... Shocker!
They've a telephone and airtime with$551.20 of my hard earned bucks! They believed that I'd have simply collapsed in support of the $41.06 and a finish towards the pain but I dang it I've concepts also!
I Have named the FTC and also the Attorney-Generals and consumer-protection companies down and up the western coastline! Next stop... The Push and also the court! And when Tracfone or Straighttalk THAT WILL BE tracfone have screwed along with you it is best to do exactly the same!!
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