Usacomplaints.com » Telecommunications » Complaint / Review: AT&T - Scammers. #506825

Complaint / Review
AT&T
Scammers

After cancelling my ATT Uverse service, I have been trying to return their equipment and receive the refund of my account balance since Dec. 21.

I have placed phone calls ever couple of weeks, escalated to managers etc. They keep saying that the return boxes are backordered, on the way, or backlogged, they have a computer glitch etc. They have no physical location to return them to. They have not yet once returned an escalated phone call, although they always promise"I am different, I WILL call you back with an update". They do however have no problem sending me a red notice that I have not returned their equipment each month.

All I want is to return their stuff & get the $29.74 that they owe me back! I would never recommend using this service, unless you want to be stuck with it forever.


Offender: AT&T

Country: USA
Site:

Category: Telecommunications

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