I was talked into switching my phone and computer services by an unsolicited call with the promise of rebates and low pricing. I am now paying almost double what I was with WOW and have gotten nothing but a runaround and empty promises from everyone I have talked to. They say the rebates keep coming back to them as undeliverable, but I have no problem getting junk mail and offers from them daily. To make matters worse, I have now been told because they have my bank info, they will continue billing me even if I cancel their service until a one year period has passed. Stay away from this company! If I did this to people I would be in jail!
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