Last July, after 4 years of explaining to Bell that my line house to pole in road was not functioning properly, and buying/replacing (unnecessarily) expensive equipment: I used my cell phone to tell Bell off handedly that I wouldn't need their service any more - as I wasn't getting any - and the line was dead anyway!
They came (again) and found - surprise - that the line from the house out to the pole was - "dead". They changed it.
Since July, now, began another epic - they never credited my account for my July bill - paid-like all my others. After calls each month - I just calculate it myself - they found the glitch in October - but - still haven't fixed it.
So, maybe in 4 or 5 years...
At Bell, the customer is ALWAYS wrong.
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