Usacomplaints.com » Sports » Complaint / Review: Pro Fit Iron Gym - Inquiry regarding safety wedge replacement. #508432

Complaint / Review
Pro Fit Iron Gym
Inquiry regarding safety wedge replacement

My loved ones and that I recently shifted evoking the lack of our Metal Gym Security Wedge. This is actually the item that locks in to the back of the doorway molding to strengthen the Metal Gym, therefore it doesn't drop. Believe me after I state, it'll drop without it! Our 2-year old was nearly hit within the mind because of it, after I'd simply established it up within the door-frame yesterday. Nowadays, I named the client support quantity on the Web Site (800) 428-1600. I had been on-hold for 20 minute. Before anyone answered the point. I am fairly individual, therefore I was okay with that. A youthful sound guy got about the point and that I questioned him about buying both security wedges (an additional to truly have a back up).in the beginning he didn't understand what I had been referring to, and so I was placed on store while he talked with who he later stated was his boss. After he recognized what component I had been wondering about, I questioned him again easily might buy just that item. I had been placed on store again, this time around when he delivered towards the point he explained he requested cubicle his boss and his supervisor, and was informed that I can't purchase that component through customer support. Then he explained that I really could return to use I purchased my Metal gym and purchase another gym, why might I actually do that? The pull up club isn't the problem, the absent component may be the problem. I recognize the organization is within the money making company, but that's totally absurd. Then I informed that I'd like for him to notice my disappointment using the plan. Then he mentioned that I really could contact the "factory" and requested somebody there, easily might purchase the component. The amount he offered me for that "factory" is (877) 262-8889. I repeated the amount back again to him and he that it had been appropriate. After holding up, somewhat disappointed, I named the "factory" quantity. It goes to some journal business. EXCELLENT Customer Support PRO FIT. Clearly my criticism is restricted towards the proven fact that I can't buy this little component, but my criticism is the fact that their suggestion was to buy another gym, to ensure that I really could have the security wedge, and also the proven fact that the person attempted to pacify me with another number to phone, that clearly was a phony quantity!


Offender: Pro Fit Iron Gym

Country: USA
Site:

Category: Sports

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