Usacomplaints.com » Electronics and household app. » Complaint / Review: A&E Factory Service - Terrible customer service. #504763

Complaint / Review
A&E Factory Service
Terrible customer service

I had been aimed to some&elizabeth by my house safety plan when my integral Whirlpool stove stopped to function. Fourteen days later I still do not have a functional stove (and that I DO have 4 kids), I've two wrong components from Whirlpool and that I have now been informed that I'll not have the ability to make use of the home-clear purpose again.in the first go to the specialist was informing me that it'd be fixed quicker if my spouse might deploy the component when it came (after I'd settled my $100 deductible). Once the next wrong component came on the Friday, a&elizabethis call-center individual was rude, explained there is nothing she might do except to consult me to call-back tomorrow, and agreed to provide me Whirlpoolis quantity to ensure that I really could purchase a component myself! All of this for $100! It had been, basically among the toughest customer support encounters I've had (trumped just by AT&T-worst support ever). Anything you do: don't contact a&e factory support. When you have a house safety plan plus they direct you there request another merchant and WOn't make use of this "support."


Offender: A&E Factory Service

Country: USA   State: Missouri   City: St. Louis

Category: Electronics and household app.

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