My brother and I hunted with Lategan Safaris in October. He suggested Joe Regal Taxidermist to do our trophies. That was the start of the problems. The trophies did not get collected for weeks. Miscommunication (?) between Lategan & Regal took months to straighten out a $600 over charge. I spent $120 on a phone call to talk to Regal about the way everything was to be done. Two months later, he says that he is waiting for instructions on what to do with them. It was clearly spelled out on the order sheet that was with the trophies. We were told on a couple of occasions that they were done or would be done within a week. Both times it was a mistake. My shipper contacted after we were told of a completion date. He said that were not ready again. When they were finally done October, he tried to have HIS shipper handle them. When my shipper called, she could not get him to take the call.
Finally, our booking agent contacted Regal & unauthorized shipper not to take our mounts. They finally arrived here on 12/16. The crating job was very good. I wish that I could say the same for the work that Regal did on the mounts and hides. The bullet hole patch on my brothers Blesbuck was POOR. The bullet hole on my Gemsbuck hide had a 1.5 patch that was worse than the bullet hole. My brother's skull mount on the Widebeast was on a nice plaque. However, it was a horn mount not a skull mount that he paid for. He talked directly with Regal on this in advance. The special mounting system for the blesbuck was nothing special to me except when I hung it with the hooks on the back that he applied, it twisted completely sideways. I had to put a nail on the side to keep it up. I would NEVER let him touch another mount under any circumstance. He was less than pleasant for all of us to deal with especially when we wanted to use our own shipping agent - xxxxxxxxxxx EXCELLENT SERVICE.
Nick
Lockport, New York
U.S.A.
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