Meissa allen is cheap for a reason... Lost files, deleted websites, no backups far from a professional designer you get what you pay for and if you p i s s her off POOF your site disappears
You are now talking to JC
How can I help you?
You said: how do i transfer where my domain is pointed to
You said: i was hosted by melissa allen of q web designs
You said: she made me move it and now it wont work
JC: In the Domain Manager tab of your cPanel, if the domain in question is pointing here.
You said: i went with inmotion
You said: i dont know how to get into that
You said: she has all that and this is the 2nd site she has killed on me
JC: What are you trying to do exactly?
You said: point my domain to inmoitin hosting
You said: they have already been paided
You said: paid
JC: ok
You said: all i have is ftp information
JC: What tool did you use to build the site with?
JC: What is your domain name?
You said: melissa built it
You said: all under her control
You said: never mine
You said: auntbscleaning.com
You said: FTPUser name is [email protected] Password is Melissa479 this is all i have from her
JC: Before we can proceed I need to make sure you are an authorized user on the account. I need you to provide me with the either the last 4 characters of the cPanel password OR the last four digits of the credit card on the account (if you paid with PayPal, I will need the invoice number from your purchase). Alternatively, we can accept the PIN you may have established from cPanel - gt; Profile/Billing tab.
You said: The domain was registered in my name through Bluehost, and I would like totransfer the registration to you. Here is the transfer authorization codeyou will need to provide to the hosting company that you decide totransfer the registration to. ZTDM-280-781-045
You said: 7466?
JC: 7466 did not validate the account for me.
You said: I had no control over this site, no passwords, no pin numbers nothing she had it all
JC: Then you are going to need to contact her for further assistance.
You said: this is from melissa allen
You said: The domain was registered in my name through Bluehost, and I would like totransfer the registration to you. Here is the transfer authorization codeyou will need to provide to the hosting company that you decide totransfer the registration to. ZTDM-280-781-045
You said: she will not respond to me
You said: so now what
JC: There is not anything that we can really do for you without validating ownership of the account.
JC: I am not able to open the account withoutvalidation
You said: are you kidding me?
JC: Nope
You said: she didnt supply me with any cpanel log in info
You said: would she have know I needed this to contiue with the transfer
JC: Possibly...
You said: well its obvious isnt it
You said: i dont know it and cant get it
You said: i have to have it and she would of known so correct
JC: I can't answer for someone else... I would like to apologize for any issues that this may have caused you.
JC: Is there anything else I can do for you?
JC: I'm sorry. It appears you have stepped away. Please feel free to contact us again by Phone, Email or Live Chat.
JC left the chat session. Thank you for contacting us.
Thank you - we have received the form you sent us.
0 comments