My experience with Doteasy has hardly been EASY. I find them to be a scam - and they may be engaging in illegal billing and business practices.
They made excuse after excuse as to why I could not transfer my domain name - one because I changed my contact information on the domain, when I tried to transfer the domain name upon renewal they =said I had to wait until 7 days prior to expiration. Then they claimed I had to give them a COPY OF MY CREDIT CARD which I did not do. They charged me 20 USD to transfer my domain name. Basically they tried to hijack the domain name. They lie, cheat and do not follow ICANN police.
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