Complaint / Review
Target
Stores. Executive Officers have made a new rule to screw the consume

I received a Christmas gift from a friend who bought the item from Target. It was a Hometrics Foot Spa. The item was defective. I have owned various types of this same kind of item and didn't like them. When I tried to return the item to Target I was informed that I could exchange it for the same thing or something in that department.

I didn't want anything from that department and I asked if I could just have a store credit. They said no. I had to buy something in the same department that night or take back my merchandise. (They were also only offering sales price instead of full price.)

I emailed Target and asked them to please reconsider because I am a devoted Target shopper and they would make more money from me anyway because I would end up spending more then they were giving back on my store credit and they would be giving me something I would be happy with. They said no. The Executive Officers have made a new rule and that was it.

In my opinion, noone should ever buy a gift for anyone at Target because if the person is not happy with the item Target will not exchange it for something they want. I see Target going the same way K-Mart did.in my case the Return Manager was also very rude and told me that if I didn't like their policy I could always go to the manufacturer to fix the item.