I've received the Pyramid Collection catalogue in the mail for months and decided to place an order for a Halloween costume. I placed an order on 10/22 for $146.75. That afternoon my bank account indicated a pending transaction for $146.75 for Pyramid Collection. On 10/23 in the morning, there was a SECOND transaction pending for $146.75. My husband researched the validity of the company that morning online and found several online sites indicating the company is known for several scams. I called my bank to dispute only one charge. I wait over a week for the order, in which I paid an extra $24 for FedEx 2nd day and never received. I called Pyramid Collection to track the order... They cannot find it through FedEx. I asked for a refund. The employee over the phone initiated my request for only $134.90, I then interject and request my FULL amount of $146.75. I am currently waiting for my full refund.
0 comments