Complaint / Review
Aarons
Used TV Delivered After Three Tries, Late Fee Attempted

I have been a customer of Aarons for over 2 years. I transferred my account from Palm Harbor to Largo for better service.

It took them 3 tries to deliver a TV I requested. After I received the TV, I found out it was used, and I was told sorry about that. I am only going to keep it temporarily and return it when I replace it.

I owe under $100 on two other items, which I will pay off shortly, and then I will return the TV. I tried making a payment this evening. First no one answered the phone, and when they did, they tried to charge me a late fee because they had it marked now for a once-a-month payment when in fact it is every other week.

I have contacted the corporate office to resolve this matter.