I have dealt with aarons for the past year and have been paying them according to my contract, I had an incident that i ssent them a bad check and i resolved that and paid there fees plus. Then they said i will be ok till my next due date, 2 days later they call me and said i was late with my payment, one person would tell me one thing the other would tell me something else I do not think anyone there new what was going on, so we resolved this one,
Then last week i get a call from the manager Brian on the phone and he is telling me that my payment for my dvd player is past due as it was due on the 1st, I proceeded to tell him that that payment is not due till the 15th of the month and he was very rude and yelling at me saying that is why i have so many late fees at this point i did not want to talk to him anylonger, the next day my husband and I went in and of course brian was not there and jake helped us and he was very nice we ended up paying off the computer and got the dvd straighted away with the due date i even brought the contract with me and jake said he remembered as he was next to brian when he was talking to me.
Well after we got home we decided to go back the next day and pay off the dvd player and have nothing more to do with Aarons every again, even the people that work over there say that brian does not know what he is doing and he is a flake, I am in retail myself and if any of my associates talked to some one like he did me they would have to really explain themselfs and it better be good otherwise they would be out.
I will never do business at aarons again and will tell people the same. Thank you
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