I rented furniture from Aaron's Furniture Rentals. I was two days late making my payment. Aaron's then proceeded to call my family to collect the money. This included my mother, my wife and my children, none of whom live with me.
Aaron's knew that I was in Alaska, away from home working. My wife went to Aaron's on September first to make a payment of $258.00. I called Aaron's two days after my wife made the payment, to find out how much it would cost to pay all the furniture off.
I spoke to the manager, who told me the payoff would be $1,146.00. Two days after I spoke to the manager, I called back to make arrangements to pay off the furniture. At that time I was told that the payoff value was $1,495.54. This was even after my wife made the payment of $258.00.
I called back on October 9th asking for an itemized statement, which I was denied, with the explanation that they can't provide one because the account is closed. This company took more than $400.00 from me and is unwilling to settle this matter with me.
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