September I called Units to order a mobile storage due to going through a divorce. I had the unit place at my brother in laws shop in Greensboro. I did not visit the unit until around 2 weeks after it was placed. Once I visited the unit, I noticed something smelled and the floor looked wet. Due to all the rain we had, I thought the unit was leaking. I called Units the next day and reported the unit leaking. The owner said she would have to get back in touch with me. I received a called from Mrs. Harden explaining to me that I moved the unit and that was the reason it was leaking. After much aggravation, I contacted the Franchise corporate office about the matter. I sent and received several emails between Mrs. Harden, the owner and me. I paid for the unit to be dropped off and moved then removed from the location it was in after I had to move my belongings to another storage place. The owner informed me after coming out to take several pictures of the unit, that the unit would need to be inspected and if there was damage done, I would be held responsible to pay for this.in June Mrs. Harden, the owner of this franchise, sent me an invoice stating I owed over 125.00 dollars for broken caulk and seals. She informed me that she had two experts examine the unit and that was the damage. Before she came out, I had requested, in writing, a copy of the slip that was signed when the unit was dropped off, a copy of the sheet where the unit had been inspected before it was rented to me, and a copy of the inspection after. I never received any of this information due to we dont give out company or corporate forms. This invoice was sent to me 8 months after the unit was picked up. There is NO numbers on ANY of these units to determine which one was inspected, which one I originally rented, or if this unit was rented AFTER me. Now they have turned this over to a collection agency and are attempting to ruin my credit and charging me $143.75. After one year later, I am STILL dealing with this hassle. It has become harassment at this point. You dont invoice someone 8 months after a unit was picked up and charge them for basic wear and maintenance on something you are renting out to people. Maybe this is why it was leaking water to begin with!!
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