In july i purchased $948.00 worth of solar panel to heat my pool. I finally got a chance to take them out of the box and install per their instructions too lay them out thirty minutes before install. When i did so i noticed that four panels were defective. I called leisure living customer service and after a week of them telling me that they would have to ask a so called manager what to do, they never returned my call.
So on 10/08 i called again only to have a customer service rep tell me that the director of sales said that they could only give me the replacement panels at a cost of $100.00 each. At this point if they do not send me four new panels in place of the old ones i may have to dispute the charge with my credit card company and file a complaint with the better business bureau. I may also have to file a complaint with the maryland attorney general.
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