In august I went to rent a truck that I had reserved and all went smoothly until we drove the druck and the all the lights in truck went on so we had to return it that same day. They reversed the contract and we got another truck and another contract.
The next day we filled the truck and went back to pick up our auto transport. None of their auto transports would work with the truck so we had to go to another uhaul location to get the truck lights fixed.
We returned and they tried again to get the auto transport to work. Ofcourse it did not. So we had to go back to the other dealership and had them hookup the auto transport. They did such a bad job that the wires were dragging on the road and the left turning light stopped working about an hour into the trip.
When we finally arrived the uhaul place that we dropped the trucks at were shocked that we drove from orlando to virgia with such a rotten wiring job. They informed us it would have taken them just the same amount of time if they had wired it the correct way.
Fast forward a month later and they money from the first contract that was reversed has not been returned and so I have to bank investigate it and uhaul tells the bank that they gave me cash. Well I call the local office and talk to the lady who rented my truck and she says she would take care of it but she doesn't and to this day I cannot get my money back. $462.22 has been stolen from me by uhaul.
It would be cheaper to hire a mover than to move with uhaul. They are theives. They give you dangerous trucks and charge you an arm and a leg to use them. Find some other way to move your stuff.
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