Usacomplaints.com » Miscellaneous » Complaint / Review: U-Haul - Confirmed Truck Reservation Cancelled a Day Before Our Move. #1103181

Complaint / Review
U-Haul
Confirmed Truck Reservation Cancelled a Day Before Our Move

We reserved a truck online a month in advance. It was confirmed. Called Uhaul a week before to reconfirm and they said all is good. Then a day before they call us and say they overbooked and don't have a truck for us. Since we were using the truck to move, we were screwed. They didn't seem too apologetic and didn't offer any future discounts to compensate for the error. I will not recommend Uhaul to anyone and I will never use them again.


Offender: U-Haul

Country: Canada   City: Kingston

Category: Miscellaneous

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