We reserved a truck online a month in advance. It was confirmed. Called Uhaul a week before to reconfirm and they said all is good. Then a day before they call us and say they over booked and don't have a truck for us. Since we were using the truck to move, we were screwed. They didn't seem too appologetic and didn't offer any future discounts to compensate for the error. I will not recommend Uhaul to anyone and I will never use them again.
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