Usacomplaints.com » Shops, Products, Services » Complaint / Review: Wells Fargo - Interest fee charge caused me to go over limit by only $3.75. #933039

Complaint / Review
Wells Fargo
Interest fee charge caused me to go over limit by only $3.75

When reviewing my statement online it said that I had an available credit of approximately $250. My computer needed to be repaired, I slid my card for $160. I thought I had enough credit to spend the $160.

When reviewing my statement online it said that I had an available credit of approximately $250. My computer needed to be repaired, I slid my card for $160. I thought I had enough credit to spend the $160. This would have left me with $90 of available credit.

However, on 08/02 Wells Fargo randomly charged me the interest of $158. This made me go over my credit limit of $10,000. I went over by $3.75. Wells Fargo should letconsumers know when the interest is going to be charged. If I would have known when they were going to charge me the interest this situation could have been prevented.

Just because of that I had to pay my monthly credit card bill of $255 right away. I paid on 08/03.

Even after the overlimit was paid, Wells Fargo had the nerves to report it to the credit beuros on 08/06. I had even asked a rep if it was going to affect my credit score and be reported and the rep said "NO". They lied to me about this.

I do not understand why if I paid on 08/03 did Wells Fargo report the overlimit on my credit card.

I called and asked Wells Fargo to clear the overlimit and they said it will take 30 days to update in the system. 30 days is too long. Especially that I paid right away even before the date they reported it.

P. S

In the end my computer repair ended up costing me 160 158 from interest and $255 from the amount I pay monthly for the credit card bill. The grand total for my computer repair was $573. I even had to take money out of my saving. Had I known I would have paid the $160 with my debit card.


Offender: Wells Fargo

Country: USA   State: Arizona   City: Avondale
Phone: 18006424720
Site:

Category: Shops, Products, Services

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