Nace Appliance and Repair in Dover, PA has the worst customer service ever! Nace Appliance used bait and switch on pricing then threatens to bill us for no service rendered when calling them on this obvious ploy. Don t use this business!!!
We went to Lowes in Hanover, PA after this offensive interaction with Nace Appliance and Lowes people not only verified our washer was no longer worth what Nace wanted to change for repair, but for $50 more we could purchase a brand new washer.
The Lowes employee also verified that anyone in the appliance repair business would know what to charge with the description that was given over the phone to Nace. They also offered up the information that they knew of Nace and that Nace has a very bad reputation. And included that they would never recommend using Nace's service.
Then after doing a little research on the internet I find here on http://usacomplaints.com no less then 3 complaints filed on Nace Appliance in the last year and a half.
Complaint 1
Complaint 2
Complaint 3
This business should be held accountable for appalling conduct, total lack of customer service. And Unconscionable, Deplorable Business Ethics!
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