Comcast Cable formerly, TCI Cable of Baltimore City has allowed service to be provided to a customer with out verifyi that the person and the information the customer provided belonged to the customer.
My husband and I were applying for a Mortage Loan and when I credit report was pulled there was a collection account belonging to his ex-wife. We contacted Comcast formerly, TCI to get this matter resolved. The per my conversation with the research representative, " Comcast formerly, TCI did not always verify the information provided by its customers"." This would be a domestic issue and you will need to go after thier customer".
My respons to them was this is a situation that your company created and this need to be removed from the or credit report. I went back and forth with no resolution. I now have to spend my time, filing a dispute with the credit bebureaus, file an identy theft complaint with the Attourney Generals office, police report with the local law enforcement, then submitt an affidavit to all of the credit bureaus, Comcast formerly, TCI, and wait for resolution through all of these actions. I have forwarded an email to the corporate office and directly to the President of Comcast.
I was not supprised to not here from any one from Comcast Corporate as of yet. I have also submitted a complaint to the BBB of Maryland, I will not hear back from them until the investigation is complete. This concerns me greatly because this tells me that any one can get service from this company with any bodies information.
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