I have been shopping from jimmy jazz.com since the beginning of this year. It is so hard to speak to someone live but they take your money right away and take a week sometimes more just to ship it. I have had 2 problems with my husbands order first he wears a size 12 the sent him one shoe size 12 and the other shoe size 13. I emailed them and they said they were going to send me a label and free shipping on my next order. Guess what i never received it. Second i just received my order today my husband shoes is a size 13 but they put them and a size 12 box. I finally got a hold of someone cause on the phone i had to push i wanted to order. The women put me on hold for 15 and said she will send me a free label through my eamil. I also asked her about myorder since april which i have been emailing them. She said well that will have to go through my manager he is not here. I gave her my number for him to call. No email for shipment to go back and no phone call. This company really needs to get it together.
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