Do not use sephora 's "free return label". The post office said that I couldn't add delivery confirmation to their postage without paying the full return shipping. Now 3 weeks later, still no refund & no explanation from Sephora's so called "customer service". I've sent several emails & all dance around issue. Have filed complaint with credit card company & about to file one with state Attorney General's office! Not worth the trouble!!! Oh boy, just got pulldown menu for help from Sephora after no refund in over 41 days! Wow!!
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