I had a Sephora gift card worth over $160. I checked the balance in May and it was fine. When I checked it again in June, it had been deactivated and the whole $160 just disappeared. No one at Sephora seems to know why. I get the runaround each and every time I try to talk to someone. A letter to the CEO has been ignored.
So consumers beware, if Sephora wants your money, all they have to do is deactivate your gift card. Can you imagine the amount of money they can make by doing that just once in a while!
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