Usacomplaints.com » Shops, Products, Services » Complaint / Review: Cox Communications - Ripped off by cox comm!. #912791

Complaint / Review
Cox Communications
Ripped off by cox comm!

In one month my bill for cable/internet ballooned from $98.10 to $220.96, simply because I moved apartments. Cox Communication added an additional $34.99 to my bill for services I neither asked for or wanted.in addition, these crooks charged me $10.00 EACH for internet and cable transfer, followed by an additional $33.99 to send someone out to my home to hook it back up - a process that involved three minutes. On top of that, there was an additional $25.00 re-instatement service! After several phone calls to Cox, they agreed to drop the additional $10.00 fees, but told me that my increased bill ($34.99 extra a month) was only because I had been taking part in a "special promotion" that ended when I moved, yet they never mentioned to me in the first place. I feel as if I have been swindled, overcharged and lied to by Cox Communications, who did very little to help me when I came to them with my problem, other than make excuses and a small cut to the bill. This is not the way good business is done! Subsequently, I have dropped Cox Communications as my cable provider - I don't need Game of Thrones and Californication so bad that I need to use the service of crooks to get it!



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google