I bought a Groupon for a house air-duct cleaning and washing of rugs in two areas. First, the specialists came 45 minutes late. Upon introduction, I had been informed by Jose the specialist they might just clear one air-duct which each extra you might be $49.00. I ripped out my Groupon and confirmed them that it stated it had been advantageous to a whole home airduct cleaning. He got out another everyday offer from Amazon where it outlined particular guidelines declaring extra costs. I advised him that I bought a Groupon, no Amazon offer. He and that I examined the Groupon together and he decided the additional costs weren't outlined, but he might follow the Amazon guidelines per his boss.
Jose named his boss "Shay" to go over the guidelines and indicated he didn't begin to see the additional costs when I had mentioned. Shay was exceptionally rude and stated they'd be receiving me and following a Amazon guidelines. I told him the specialists these were liberated to abandon since I had been not likely to spend the additional $150 they shocked me with. Jose told his boss they might finish the air-duct cleanings simply because they didn't wish to cause difficulties.
Jose and his helper seemed to machine a few of the air channels and half an hour later I had been informed they were completed. After I questioned him about washing the carpets (that will be contained in the offer), he explained that his boss informed them-not to complete the rugs. The Groupon states the air duct cleaning can last 90 minutes. These were out and in of my house within 40 units, with atleast 10 minutes getting used to go over the guidelines of the Groupon and also the additional costs.
In findings, these were overdue, they didn't execute the providers that I taken care of, they attempted to cost me extra cash for no cause, and also the boss was excessively rude and confirmed horrible customer support.
0 comments