The web site looks good, professional etc, the initial communications were prompt and everything looked good when we decided to sign up and start our new chapter. Once the initial payment had been made Cdn$104.98, there were a couple of mails received and these were just saying that everything was in order and being processed.
Then after 2 days nothing (for a service which claimed everything would be completed in less than 48hrs)
Since then I have tried to phone and only receive a robotic answering service claim all the staff are so busy leave my details and they will call me back... Yeah right! Every email i send to them using the address they mailed me from is returned as is any other e address I have managed to find on line.
On further investigation the only tab that does work on the web site is the contact tab and that is useless as you still cannot get hold of them.
The thing that really chaffs me is... My payment was cashed by someone so surely the financial institution can investigate the recipient, also with numerous cases already reported (wish i had done more homework!) is there not an online fraud investigation authority that can act on our complaints???
Finally extended dental reconstruction will be the very least of Mr Jose Nino's worries if I ever come across him!
I sincerely hope others read this before being duped.
0 comments