Bongo International should never be trusted! We live in Australia and were looking online for a company that would ship what we wanted as gifts for our groomsmen. We ordered 4 glasses 2-3 months before the date of our wedding. We expected them to arrive within that time. When it got to a week before the wedding and they hadnt arrived, we contacted Bongo and was told they had left and we should get them soon. A few days later we contacted them again and they sent us a tracking number that showed they had not even left the States, but in the months we had been waiting for them, they had travel to Europe - TWICE!
This company has no regard for their customers. They just want your money! When the glasses did arrive, a week after the wedding, they were all smashed. We contacted them and they said we were coved by insurance. We went on our honeymoon and when we returned, emailed the company photos of the damaged glasses. They then told us it was too late to make a claim and they would not do anything about it. No money back, no new glasses - NOTHING! We have emailed saying we want our money back and they do not reply. I wish we had read the reviews before we wasted any time with this company and gave them money. This company should be put out of business.
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