On 3/29 I ordered a pk of 10 s/m belly bands for my sick dog who has an incontinence problem. Upon receiving them they did not fit my dog. They were too long, too wide and way too thin.
I contacted the business by email and the woman refused to offer any resolution what so ever! She told me "do not send them back by mail they will be refused." She did not even offer a courtesy exchange let alone a refund! We went back and forth with our emails in her's she said she was an Honest and Reputable business. If that's the case then why doesn't she give a hoot about her customers and at least try to make them happy and offer an exchange??? They are brand new! Because they were custom made to order-give me a break they are an oblong piece of cloth not a designer dress! Do right by your customers! You say you have sooo many repeat customers so what was the big deal to resell the brand new belly bands? You could have even deducted the one from the cost I put around his torso for 3 seconds the other 9 were in brand new still folded in the box they way they came. What kind of person and business are you? Your completely out for yourself!
That is not the actions of an honest and reputable business! Who cares who is right or wrong or how come they don't fit - THEY DONT FIT and are useless to me and the poor dog.
This woman is ruthless and does not care one bit about making a customer satisfied (as it states on her website.) She is heartless and rude once she has your money! Do not buy from her!!! She can keep my 80.00 dollars she needs it soo bad! Buy a book on business ethics and read it from cover to cover! I am here to WARN all consumers if you are considering buying ANYTHING from "PAWS TO ADMIRE"- DONT!
Their are Honest and Reputable business that make these too -GO SHOP THERE. STAY CLEAR OF THIS BUSINESS NO MATTER WHAT SHE MAY RESPOND BACK TO ME - SHE IS A RIP OFF! Consumers beware! I am here for your best interest to make sure this lady doesn't take advantage of any one else! Tell all your friends that own dogs too! Maybe she will think twice about helping people that buy from her in good faith next time!
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